Because Digital Area sells digital products, all sales are generally final and non-refundable.
1. No Refund Policy
Once a digital product is purchased and delivered, it cannot be returned, exchanged, or refunded. This is due to the nature of digital goods, which cannot be “returned” once accessed or downloaded.
2. Exceptions
Refunds may be considered only in the following cases:
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The product was not delivered
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The file is corrupted or inaccessible and we cannot fix the issue
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Duplicate payment was made accidentally
Refund requests must be submitted within 7 days of purchase.
3. Refund Process
To request a refund, contact us with:
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Order details
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Proof of purchase
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Description of the issue